
1. Ensure Safety First
- Check yourself and passengers for injuries.
- Move to a safe location if possible and turn on hazard lights.
2. Call 911
- Contact emergency services for accidents involving injuries, significant damage, or traffic hazards.
- A police report is critical for insurance claims and legal protection.
3. Do Not Leave the Scene
- Leaving, even in minor accidents, may be illegal.
4. Document the Scene
- Take photos and videos of damage, surroundings, road conditions, and all vehicles involved.
- Collect names and contact info for witnesses.
5. Exchange Information
Gather from all involved drivers:
- Name and contact info
- Insurance company and policy number
- Driver’s license number
- License plate and vehicle details
6. Notify the Police if Required or Recommended
- Some states legally require a report for injury or significant damage.
- If police do not respond, follow local procedures to file a report yourself.
7. Notify Your Insurance Company Immediately
- Report the loss to your agent or insurer as soon as possible.
- Hit-and-run, theft, or vandalism must be reported to police promptly or claims may be denied.
8. Protect the Vehicle From Further Damage
- Cover broken windows, move vehicle from roadway, or arrange towing if needed.
- Failure to prevent additional damage may cause the insurer to deny that portion of the claim.
9. Show the Vehicle to the Insurer Before Repairs
- Do not begin repairs until the company inspects the vehicle unless directed otherwise.
10. Cooperate Fully With the Insurance Investigation
- Provide statements, required documents, and access to the vehicle.
- Some policies require a sworn proof of loss within a specific timeframe (e.g., 91 days in Illinois).
11. Keep All Related Records
- Medical bills, repair estimates, towing invoices, and communication logs are essential.
(Supported by general claims process documentation above.)


